Welcome to

John Operio's Portfolio

Hi, I am John Operio

I am a Technical Product Manager and AI-enabled workflow specialist with 10 years of experience across software engineering, enterprise platforms, API integrations, platform operations, and engineering-led delivery.

10+

Years Of Experience

100+

Projects Completed

10,000+

Coffees Consumed

ABOUT ME

ABOUT ME

Technical Product Leadership
With AI-Enabled Workflows

I translate complex technical problems into scalable product outcomes, owning roadmaps and prioritised backlogs while partnering with engineering, product, support, client and operational stakeholders. My work spans AI-enabled workflow automation, developer-adjacent tooling, platform delivery, API and webhook integrations, functional testing, release readiness and practical product adoption.

PORTFOLIO

PORTFOLIO

SKILLS

SKILLS

HTML
CSS
JavaScript
VS Code
Figma
Canva
Photoshop
Illustrator
Premiere
ChatGPT
Claude
Copilot
Midjourney
Synthesia
Jasper
Gemini
n8n
Wordpress
Webflow
Wix
Shopify
Java
MySQL
React
NodeJS
SAP ABAP
CargoWise
JIRA
Vercel
Microsoft Office
Teams
Hubspot
Slack
Notion
Trello
Github

RESUME

RESUME

Professional Experience
2024 - 2026

Technical Product Specialist

WiseTech Global
  • Owned product roadmaps and prioritised backlogs for CargoWise WebPrint and platform-wide printing capabilities.
  • Designed and delivered an AI-enabled incident handling agent adopted in production support, reducing incident volume by 70%.
  • Used AI tools to accelerate issue analysis, functional testing support, update notes, high-level design documentation and lightweight product artefacts.
  • Developed AI-powered incident metrics and root-cause signals to identify recurring platform issues and track operational health.
  • Partnered with product, engineering, support, clients and customer-facing teams to clarify requirements, validate behaviours and manage scope trade-offs.
  • Converted support patterns, incident metrics and root-cause signals into roadmap-ready platform improvements.
2020 - 2024

Senior Lead Software Engineer

Zuellig Pharma Corporation
  • Led discovery, design and delivery of healthcare procurement and logistics workflow solutions across regional operations.
  • Improved operational efficiency by 70% through scalable digital workflow design and stronger platform visibility.
  • Translated operational problems into software workflows across e-health programs, COVID-19 vaccine distribution, pharma data tracking and patient-clinician experiences.
  • Supported API implementation for marketplace, pharma data tracking and patient-clinician workflows.
  • Collaborated with healthcare, business and technical stakeholders to reduce manual handoffs, improve user experience and support adoption.
  • Designed workflow improvements that increased monitoring, operational visibility and turnaround speed for time-sensitive healthcare and logistics processes across Asia.
2019 - 2020

Senior Software Engineer Consultant

IBM
  • Conducted user research, stakeholder interviews and process mapping for enterprise transformation initiatives.
  • Implemented digital forms and automation scripts that reduced processing time by 50%.
  • Delivered sales invoice workflow improvements, lifting process efficiency by 40% through clearer requirements and process change implementation.
  • Supported data migration, validation, documentation and platform change alignment.
2017 - 2019

Software Engineer

Accenture
  • Prepared technical specifications, automation workflows and user-facing process improvements.
  • Reduced sales documentation production from hours to minutes through workflow automation.
  • Supported upgrades and migrations while helping teams reduce delivery risk and manage change.
Product & Consulting Experience
2022 - 2023

Product Manager Consultant

Mineski Global
  • Led market, customer and competitor analysis for a startup product initiative.
  • Conceptualised, designed and launched an MVP prototype within 3 months.
  • Used product artefacts, API integrations and iterative feedback to support $1M in first-year revenue.
2022 - 2023

Information Technology Consultant

CIBOLA LABS
  • Advised on practical technology improvements, workflow structure and delivery planning.
  • Translated business needs into clear technical recommendations and implementation actions.
2023

Digital Business Analyst Consultant

Primer Group of Companies
  • Led a data-driven retail marketing product initiative that increased foot traffic by 60%.
  • Developed wireframes and prototypes for digital features through technical analysis and UX collaboration.
2022 - 2024

Multi-Media Designer

SportsPlus
  • Created digital content, graphics and multimedia assets for social and brand communication.
  • Adapted creative output quickly to changing campaign, platform and audience needs.
Portfolio

Creative Technology & Digital Portfolio

JJO Design Hub
  • Maintains a public portfolio across product development, web design, digital marketing and creative production.
  • Combines technical delivery with design, content, photography and video production experience.
Education

Bachelor of Science in Computer Science

Major in Computer Systems Engineering De La Salle University

REFERENCES

REFERENCES

John turns operational pressure into product clarity, using AI-assisted analysis, metrics and stakeholder alignment to improve support flow and platform reliability.

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WiseTech Global

Product & Platform Operations

John leads complex healthcare workflow delivery with a practical balance of engineering depth, user empathy and steady collaboration across business and technical teams.

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Zuellig Pharma

Healthcare Technology Delivery

John brings speed and range to creative delivery, producing brand-ready social, graphic and multimedia assets that adapt cleanly to changing campaign needs.

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SportsPlus

Digital Content & Brand Assets

John connects market insight, product thinking and fast prototyping, helping shape an MVP from concept into a commercially meaningful launch.

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Mineski logo

Mineski

Product Strategy & MVP Delivery
Get In Touch

Let's Build Together

With 10 years of experience across technical product management, software engineering, AI-enabled workflow automation, API integrations and enterprise platform delivery, I help teams turn complex operational problems into practical, scalable product outcomes.

Contact Information